Stakeholder Analysis 2016

Community Campus, due to its range of activities and geographical coverage, has a diverse range of stakeholder groups often with conflicting needs and expectations.  The organisation recognises the need to prioritise and focus on the needs and expectations of stakeholders to develop and sustain long-term working relationships.

Clients, Beneficiaries
Homeless people, tenants and their children, ex-tenants, volunteers, apprentices, trainees, students.

Customers – Contracts, Service Level Agreements
Middlesbrough Council, Stockton Council, Hartlepool Council, North Ormesby Neighbourhood Development Trust, Community Campus Trading customers, Community Campus internal customers.
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Partners –  Including Referral Organisations, Informal Working Partnerships
Leaving Care Team, Training Organisations, MBC/SBC/HBC Homeless Teams, Homeless Link, VCS Organisations, Nightstop, CAB, RSLs, CITB, Prince’s Trust, MBC/SBC/HBC Youth Services, YEI Network of Providers, Complementary Education Services, Local Colleges, VONNE, Social Enterprise Coalition, National Citizens Service, Self-Help Housing Network, NESEP, Public Health Services, Preventions, Safe in Tees Valley, NEPO, One Awards, North East Open College Network and CIEH Training Accreditation Network.  Corporate Social Responsibility Partners.  Social Audit Network, Locality, North East Chamber of Commerce, Investors in People,  Insurance Company (Erimus), Accountant (SV Bye and Co) , HR Advisor – Mayberry Consultancy Ltd, Pension Advisor – Positive Solutions.
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Formal Partnership
MBC Housing Partnership, HBC Housing Provider Forum, SBC Supported People Provider Forum, Self-Help Housing Network, North East Procurement Ltd.
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Funders
MBC/SBC/Social Investment Business (Futurebuilders), Albert Hunt Trust, Middlesbrough and Teesside Philanthropic Foundation, SBC Drugs Action Team, Unity Trust, Land Aid, Nationwide Foundation, Prince’s Trust.
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Local Community
Company Members, Neighbours, Young People Families, Residents, Ex-members, Ex-tenants.
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Board Trustees
East Cleveland Youth Housing Trust, NESEP, TVSEP, St Mary’s Centre, Youth Homelessness North East, IOSH, Homeless Link Advisory Group.
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Employees (Paid/Unpaid/Full Time/Part Time/Sessional
Paid Staff, Volunteers, Board Members, Steering Group, Placements.
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Wider Community
Local and Regional Media/Trade Magazines, Local Councillors, MP’s, Local Government Networks.
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Local/Regional/National Government
MBC/HBC/R+C BC/SBC Community Network/Regeneration Teams, MBC/SBC Supporting People Networks, Job Centre Plus/DWP, Landlord Liaison Teams, Homeless Teams, Government Office North East, MPs, MEPs, Local Councillors, Tees Valley Unlimited, DCLG.
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International Links/Partners
Commact UK and Europe/Community Business Scotland/Read Centre, Renton Development Trust/Commact India/Commact Australia, Feansta European Network.
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Regulatory Bodies
Inland Revenue, Companies House, Financial Conduct Authority, CIC Registrar, Fire Authority, Audit Commission, HSE, Environmental Health Departments.
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July 2016