Complaints & Compliments

Community Campus ’87 Ltd is committed to providing a professional, efficient and user friendly service.  We believe that monitoring all compliments and complaints provides us with a valuable mechanism to listen to our customers/stakeholders and those affected by our service in order to continuously learn from our actions and maintain and improve service delivery.

An effective complaints and compliments procedure reflects the organisations values and supports Community Campus in achieving it’s organisational aims and objectives.  The complaints and compliments procedure is regularly promoted in newsletters and other literature and on this website.

Compliments can be made verbally in person or by telephone, in writing via letter or email using the details on our Contact Us page.

Complaints can be made verbally or in writing (including email), all complainants have the right to request that their anonymity be maintained.  You can find the complaints form on our Contact Us page.

The full procedure can be read complaints and compliments.