Properties

• 29 supported tenancies
• Properties for young parents
• All properties fully furnished
• 6 unfurnished properties
• Located in central Middlesbrough
• 4 shared properties
• We do not provide a 24 hour support call out service. We do not provide televisions, television licenses, bedding, towels, kitchen utensils, crockery etc.

Referral criteria

• Aged between 16 – 25
• Homeless or in housing need
• The young person must be willing to engage, participate and work with the service
• Support needs appropriate for the service
• Has means of paying rent or accessing housing benefit
• Does not require personal care from CC87
• Does not pose a risk or threat to other service users, members of staff

Referral Process

• Application needs to be completed by young person or referral agency
• Young person will be invited for an interview/needs assessments
• Risk assessments will be sought from referral agency
• Decision will be made upon application once sufficient information is gathered
• Young person and referral agent will be advised in writing of the decision
• All applicants have the right to appeal decisions

Allocation criteria

• Suitability to property
• Level of housing need
• Compatibility with fellow tenant (for shared properties)
• Level of support needs
• Length of time on waiting list
• Current circumstances

The support service

• Office opens Monday to Friday 9am to 5pm
• Open door policy
• Each young person has their own designated tenant support worker
• Support with managing a tenancy, maximising income, budgeting skills, meaningful use of time, physical and mental health, motivation and taking responsibility, alcohol and substance misuse, self care and living skills.
• Planned/structured support in the young persons home
• Regular tenant consultation events and exercises
• First service review at 4 months and then every 6 months

Support plan

• Tenant support worker and young person complete an individual support plan within the first 4-6 weeks
• The outcome star system records each tenants progress
• Tenancy based support to develop the skills and confidence to manage a tenancy independently successfully
• Support plan reviewed every 13 weeks or when the young person requests (whichever is sooner)
• To help assess when a young person is ready to move on into their own tenancy with other housing providers
• Condition of the service that they engage and work towards the objectives in the support plan.

Move on

• Assessed as being able to manage a tenancy independently
• Access Erimus, housing association and private sector accommodation
• Provide continued support during the transition to a new tenancy for up to 6 months
• Open door policy thereafter